Signing in and account security
How you get in, how to change your email or password, and how to leave.
More in Account & security
Ways to sign in
- Email and password — what you set up with. This always works.
- Google — one tap, and it links to the account with the same email address.
Signing in with Google does not verify your mobile
Forgotten password
Use Forgot password on the sign-in screen. The link we email is good for an hour; asking for another cancels the first.
Changing your email or password
Both live under Settings → Account, and both ask for your current password first — that is what stops someone who finds your screen unlocked from taking the account. A new email address is not active until you click the confirmation link we send to it, so the old one keeps working in the meantime.
More than one account on the same mobile number
A single number can belong to several accounts — a shop and the person who runs it, say. When that number is used to sign in, we ask which account you meant before letting you through, and each one is labelled with its type.
Closing your account
Settings → Danger Zone deletes your workspace or your whole account. Deleting takes your public page down; explorers can delete from their own settings screen. This cannot be undone, so export anything you want to keep first.
