Auto Replies
Answer instantly, even when you are not there.
More in Enquiries & customers
Four ready-made automations, switched on individually. They are deliberately fixed recipes rather than a rule builder — each one does a single job well.
- Instant lead reply — answers the moment a new lead arrives.
- Chat welcome & away message — greets someone who opens a chat, and tells them when you are closed.
- Lead follow-up — nudges a lead you have not answered yet.
- Review thank-you — thanks a customer who leaves a review.
Scale only
Auto Replies are part of Scale. The sidebar row is visible on every plan and opens an upgrade prompt.
